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salesresourcecenter

Q. If you dropped the ball with a customer, how can you redeem their trust again?

by DaveKahle | Aug 25, 2014 | B2B sales, how to sell, key account sales, sales strategy, sales training, selling, wholesale distributor sales people

            A.  By “dropped the ball”, you can be referring to two different situations.  First, it was your company who messed up.  Your company didn’t fulfill the promises you made.  Or,...

Q. Dave, how can a sales person have a life at night and not be reactive to customers calling at night – seven or eight per night?

by DaveKahle | Aug 22, 2014 | B2B sales, sales training, selling, time management for sales people, wholesale distributor sales people

         Answer:  This is really a time management issue.  I have a hard time imagining why you would need to receive seven or eight calls every night from customers.  I think the issue lies in your view...

The Sales Resource Center Offers Education-Based Marketing Courses

by DaveKahle | Aug 15, 2014 | Uncategorized

Motivating your sales and marketing staff can often be a difficult job as is finding a new and different way to sell to your customers. Here at the Sales Resource Center, you will find a variety of online tools and courses that will educate your sales staff in...

Best Practice # 14: Is good at quickly creating rapport with new contacts.

by DaveKahle | Aug 6, 2014 | selling

I like to break the sales process down into its simplest components:1.  Engage with the right people. 2   Make them comfortable with you.3.  Find out what they want.4.  Show them how what you have gives them what they want.5.  Get an...

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