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The Sales Resource Center
Myths of Business2Business Sales #1: “Great Relationships”

Myths of Business2Business Sales #1: “Great Relationships”

by Dave Kahle | Aug 26, 2015 | B2B sales, best practices for sales people, how to sell, sales techniques, selling

The world is full of sales people who claim, quite proudly, to have great relationships with their customers.  If that were true, it really would be great.  But unfortunately, “great relationships” is too often a veil that sales people hide behind to keep from...
Q & A for Sales Managers:Appointments per day

Q & A for Sales Managers:Appointments per day

by Dave Kahle | Aug 24, 2015 | B2B sales, best practices for sales people, sales management, time management for sales people

Q.  How many appointments or conversations per day or per week should a sales person make in order to be successful?  A.  I have no idea. How’s that for an answer that you’re not expecting? OK, you know by now that doesn’t mean I don’t have anything to say to this...

Dealing with Difficult Customers

by Dave Kahle | Aug 14, 2015 | B2B sales, best practices for sales people, how to sell, sales lessons, selling

A difficult customer – someone who is angry or upset – can be one of the most challenging and rewarding encounters for most companies.  If your people handle the situation well, you will often gain a long-term customer.  Mishandle it, and you’ll watch the situation...
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